Warrantycare

Warrantycare Service Pack C level Gold

  • Increased availability of the purchased hardware
  • Including 60 minutes of telephone installation help
  • Replacement hardware delivered within the same day
  • Extra support for hardware defects
  • 25% discount on hourly rate remote installation

Productinformatie

How good a product is, there is always a chance that the product will break. Fortunately there is the factory warranty, so the product is repaired or replaced free of charge. If the product breaks down, you will return or send it back to the store, and a few weeks later you will have a working product again. Fine in many cases, but sometimes the product can not be missed for so long. Like a NAS in a business environment, for example. If the NAS fails, you and your staff will not be able to access the files on the NAS, and in the worst case the work will be stopped. In that case, a faster guarantee procedure would be very desirable, so that you experience the least possible inconvenience in the event of a defective product.

To speed up the warranty procedure, you can use a Warrantycare Service Pack. Different tastes are available here, depending on how critical the NAS is to you or your company. This is based on the choice of the different packs. In the fastest case you will have a replacement NAS in your home the same day *.

In addition to the accelerated warranty service, there are other benefits, such as 1st and 2nd line telephone support for hardware failures or problems, a basic startup assistance and backup advice. Are not you so familiar with using a NAS? Also no problem, because with a Warrantycare Service Pack you get € 100 discount on a three-day NAS training, and a discount on the installation hourly rate at a distance.

* Depending on the chosen Pack. For details per pack see overview table.

Model                         Warranty     
DS418 2 year
DS420+ 3 year
DS418play 2 year
DX513 3 year
VS360HD 3 year
DS718+ 3 year
DS716+II 3 year
RS217 3 year
DX517 3 year
RS816 3 year
DS918+ 3 year
RX418 3 year
DS916+(2G) 3 year
DS916+(8G) 3 year
RS819 3 year
DS260slim 3 jaar
DS720+ 3 year
Specifications
Resumed specifications

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